Cookies Policy

What cookies are

Cookies are small text files that a website may place on your computer, mobile phone, tablet or another device. They allow the website to recognise a device or remember information about a visit. Cookies can make a website work correctly, help maintain a secure session, remember selected settings, and provide information about how visitors use the site.

Golden Reels Casino may also use technologies that perform a similar function to cookies. These may include pixels, tags, software development kits, local storage and other online identifiers. In this policy, the word cookies refers to cookies and similar technologies unless a different meaning is stated.

Cookies may be set by Golden Reels Casino or by carefully selected service providers that support website operation, security, analytics, communications or other online services. Some cookies last only for the duration of your browser session. Others may remain on your device for a longer period, subject to their purpose, your browser settings and any applicable consent choices.

Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may sometimes be linked with other information associated with your account, device or website activity. Where this occurs, the information will be handled in accordance with our Privacy Policy and applicable requirements.

Why cookies may be used

The cookies used on a gambling website can have different purposes. Some are needed for basic functions, while others help improve the online experience or provide information about website performance. The exact cookies available may change as the website, technology or service providers change.

Strictly necessary cookies

Strictly necessary cookies support the basic operation, security and reliability of the website. They may help with account access, session management, fraud prevention, traffic distribution, error handling and the protection of forms or other interactive features. Without these cookies, some parts of the website may not function properly.

These cookies may also help the website remember that you have completed a security check or that you have selected a particular privacy preference. Because they support essential website functions, they may not always be capable of being switched off through a cookie preference tool. You can still control or block them through your browser, although doing so may prevent access to some features.

Functional or preference cookies

Functional cookies may remember choices made during a visit. For example, they may support language, display, accessibility or other settings. They can help make later visits more convenient and reduce the need to enter the same preferences repeatedly.

If you disable these cookies, the website may continue to work, but some preferences may not be remembered. You may need to select the same settings again each time you visit or use particular website features.

Analytics and performance cookies

Analytics and performance cookies may provide information about how visitors use the website. This can include information about pages viewed, links selected, time spent on pages, navigation paths, device type, browser information and general location information. The purpose is to understand website performance, identify technical issues and improve content, design and usability.

Analytics information is generally reviewed in a combined or statistical form. It may nevertheless be handled alongside other online information where this is necessary for the relevant service or permitted under applicable requirements.

Security, fraud and risk management technologies

Cookies and similar technologies may be used to help protect the website, accounts and services from unauthorised access, automated misuse, suspicious activity and other security risks. This may involve checking device or session information, identifying unusual patterns and supporting responsible platform operations.

Marketing and advertising cookies

Where used and where permitted, marketing or advertising technologies may help measure campaigns, limit repeated advertisements, understand how visitors reach the website and show information that may be more relevant to their interests. These technologies may be provided by third parties and may involve the collection of information about browsing activity across different websites or services.

Marketing cookies are not required for the basic operation of the website. If you do not consent to these cookies, you may still see advertising or promotional information, but it may be less relevant to your interests. Disabling these cookies may not remove all advertising.

Your cookie choices

When you first visit the website, you may be shown a cookie notice or preference tool. If available, this tool may allow you to accept all optional cookies, refuse optional cookies, or choose particular categories. Your choices may be stored in a preference cookie so that the notice does not appear each time you visit.

You can also manage cookies through the settings in your web browser. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites, block third-party cookies, or reject all cookies. The steps vary between browsers, devices and operating systems, so you should check the relevant help or settings information for the browser you use.

• Deleting cookies may remove saved preferences and may require you to sign in or make selections again.
• Blocking all cookies may affect security checks, account access and other essential website functions.
• Browser controls may apply to every website, not only the Golden Reels Casino website.
• A choice made on one device or browser may not automatically apply to another device or browser.
• Some third-party technologies may provide their own controls for managing data collection or advertising preferences.

Where consent is required for optional cookies, you may withdraw or change that consent by using the available cookie preference controls. Withdrawing consent does not usually affect processing that occurred before the change. It may also not remove information that must be retained for security, legal, regulatory, dispute resolution or other legitimate operational purposes.

Cookie choices are separate from account, marketing and responsible gambling preferences. Changing cookie settings may not change the communications you receive or the settings applied to your player account. Those matters may be managed through the relevant account controls, communication preferences or support process made available on the website.

Third-party services and policy updates

Some website functions may be supported by third-party providers. These providers may use cookies or similar technologies to deliver services such as hosting, security, analytics, payment-related functionality, customer support, communications, advertising measurement or technical performance. Third parties may process information under their own privacy and cookie policies. You should review those policies where they are made available.

Golden Reels Casino may use information collected through cookies to operate and protect the website, understand how services are used, improve the player experience, meet applicable obligations, prevent misuse and support the administration of online gambling services. Cookie information will not be used to override your legal rights or responsible gambling protections.

This Cookies Policy may be updated from time to time to reflect changes to the website, technologies, service providers, legal requirements or privacy practices. When the policy changes, the updated version will be published on this page with a revised date or other notice where appropriate. You should review this page periodically so that you understand the current approach.

If you have questions about this Cookies Policy or wish to make a privacy-related request, use the contact or support options provided on the Golden Reels Casino website. Any request will be considered in line with applicable requirements, identity and security checks, and the information available to us.